OUR PROCESS
What every client gets as standard.
Whether you’re managing a single large site, a multi-site portfolio, or an embedded network, every engagement follows the same structured process. It’s designed to take the complexity off your plate.
ADD-ON SERVICE
Ongoing Energy Support
Our procurement service gets you the right contract. Ongoing Energy Support is a separate service for operations that want continued oversight, keeping your costs optimised, your bills validated, and your tariffs under review well beyond placement.
OUR PROCUREMENT PARTNERS
Backed by deep market experience.
Who We Work With
Built for businesses with serious energy spend.
We work with commercial, industrial, and complex-site businesses across Australia. Organisations where energy is a significant operational cost and contract decisions matter.
FAQS
Common questions about energy audits.
If your question isn’t covered here, get in touch. We’re happy to talk it through.
We handle both electricity and gas contracts across the small market and large market (commercial and industrial). Whether you have a single site or a multi-site portfolio, we tailor the tender process to your usage profile, demand characteristics, and contract requirements.
Ideally, three to six months before your current contract expires. This gives us enough time to analyse your usage, run a competitive tender, negotiate terms, and complete the changeover without rushing. If you’re unsure when your contract ends, we can find out for you as part of our initial review.
No. Switching retailers is a billing and contract change, not a physical change to your supply. The same network delivers your electricity regardless of which retailer you’re contracted with. We manage the transition so there’s no interruption to your operations.
A recent energy bill is the quickest starting point. It gives us your NMI (National Metering Identifier), your current rates, your usage history, and your contract details. For larger or more complex sites, 12 months of billing data or interval data helps us model your usage more accurately.
Yes. We work with embedded network operators and body corporates to review supply arrangements, assess retail options, and manage procurement across the network. Our partners bring specific experience in this area across the National Electricity Market.
If you’re on our Ongoing Energy Support service, we proactively manage the renewal process for you. We monitor your contract timeline, review market conditions, and go to tender again before your contract expires. If you’re not on ongoing support, we’re always happy to re-engage for a new procurement cycle.
Comparison websites are designed for quick, volume-based switching. They work well for small businesses with simple usage. For commercial and industrial operations with demand charges, complex tariff structures, and multi-site portfolios, you need a structured tender process with independent analysis. That’s what we do. We review the full picture, not just the headline rate.
